Search results

Usually because they were filtered, not deleted. The customer still sees his own review when he is signed in, which is why he insists he left one. The common causes are dull rather than dramatic. A brand new account with one review. Several reviews from the same network in the same hour. A...

Fill in the boring fields first. That is not advice anyone wants, and it is where most of the result is. Hours, address, category, services, a real description, photos that are yours. An entry with all of that beats a half filled one with clever tricks, because the machine can only work with...

The setup itself takes twenty minutes. The part people get stuck on is proving that the business is real and yours. Fill it properly the first time: the exact legal name, the address as it is written on the door, the hours that actually apply, and the category that matches what you sell rather...

Short, in your own voice, and to the person rather than to the audience. Answer the good ones too. A page where only complaints got a reply reads as damage control. A page where everything got two lines reads as a business that is present. For a bad one: say what happened, say what you changed...

Yes, and the honest version of that answer is narrower than the one you usually get sold. Reviews are one of the things that decide which businesses get shown for a local search. They are not the only one, and they do not outrank being in the right place with the right category. What moves is...

Search your own business name and the town in a browser where you are not signed in. That is what your customer sees, and it is not always what you see. Signed in as the owner, you are shown your own view: everything you posted, everything you replied to. Signed out, you see the public version...

Deleting and closing are two different things, and people usually want the second one. If the business is gone, mark it closed. The entry stays, the history stays, and anyone who searches sees that it ended rather than a blank. If you delete your access instead, the entry usually stays anyway...

By asking. That is the whole answer, and almost nobody does it. Most owners wait for reviews to appear. They appear when something went very well or very badly, so the average business collects the loud ends and nothing from the middle, where most of its customers are. Ask at the moment the...

It is the work of getting a machine to mention you when someone asks it a question your business answers. Ordinary search gives ten links and lets the person choose. An assistant gives one answer and names two or three places. If you are not in those two or three, the person never sees a list to...

Online reputation is what a stranger finds about you in the half minute before he decides. Not what you think of your work. What he can read without asking you. It is made of three things. What other people wrote about you and where. What your own pages say. And what a machine answers when...

Post your question here and we will answer in this thread. Useful to include: the country, a link to your listing if you have one, and what you are seeing that looks wrong. We answer in writing, usually within a day. No calls, no visits: everything stays readable and checkable later.

We are Madloba Consult. We work on the part a customer sees before they choose: what is written about a business online, and whether the business is easy to find at all. We answer here in writing, for free, and we do not sell inside threads. Three things we will not do, so nobody has to ask. We...